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Pradier jacket 2col

Product Details
Product Pradier jacket 2col
Product Code P0000UXN
Price $148.00
Quantity 수량증가수량감소
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Product Details
Product Pradier jacket 2col
Product Code P0000UXN
Price $148.00
Quantity 수량증가수량감소

Payment

We accept the following forms of payment:


1. Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover
2. UnionPay


For questions, please leave an inquiry or e-mail at en@ssumj.com.

Shipping

  • Shipping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Cost : $0 ~ $30.00
  • Shipping Time : 7 - 10 days
  • About Shipping :

    -

    기본배송비는 3000원 이며, 7만원이상 구매시 무료배송 입니다.

    기본 배송기간은 주문결제 기준 2~5일 이내 출고됩니다.
    (택배사의 사정에 따라 출고후 1~3일 더 소요될수 있습니다)

    프리오더 주문 상품의경우 배송기간이 더 소요될수있습니다.

    배송전 취소를 원하시는경우, QNA게시판에 낮 15시까지는 취소요청글을 남겨주셔야 합니다.
    낮 15시이후 취소요청시, 택배포장이 완료된 경우 취소가 불가능 할 수 있습니다.


Returns/Exchanges

CANCELLATIONS, RETURNS, EXCHANGES AND MISSING ITEMS

CANCEL AN ORDER

You may still cancel your order under the following circumstances:
- If it is still on a ‘Pending’ status.
- if your order is on a ‘Queued for Shipment’ status, you will need to contact our Customer Service to process your cancellation request.
- If the item you ordered is out of stock.
- If the order has been stuck for more than 10 days after successfully paying the item and no notification was sent explaining the delay.

RETURN AN ITEM

We accept returns if:
- You received an item different from your order.
- You received a defective or damaged item. 

Please take note that these items are NOT considered as defective:
- Items that are originally manufactured without tags or labels.
- Items with creases that may be caused from shipping.
- Items with unsatisfactory/incomplete finish due to mass production.

We do NOT accept returns if:
- You are returning shoes, bags, or accessories.
- The item(s) got damaged due to your own mishandling.
- Your return request was disapproved by our staff after further investigation. 

How to return an item:
1. All items must be returned in their original condition, including any tags or packaging, even if the item is defective.
2. Your return or exchange request must be made within 7 days of receiving your order.
3. Your return or exchange request SHOULD contain ALL of the following information:
- photo of the received item
- product code
- order number
- your full name
- your SSUMJ user ID
- reason for the return
4. SSUMJ should receive your returned items within 10 working days and a customer service representative should get in touch with you shortly via phone or email. 

Reminders:
- Return requests that are shipped to us without prior notice will not be accepted. 
- Shipping fees will be paid by the company if the return request is caused by our fault. If EMS Cash on Delivery is not possible, you can scan the return receipt and either mail the item to us or post a photo on the website forum. Shipping fees will be refunded once the returned item has arrived. 
- In the process of return, all Customs fees and taxes incurred during Customs Clearance will be deducted from the amount to be refunded, thus the customer will be held responsible for those amounts.

MISSING ITEMS

- If there is a missing item from your order, please contact our Customer Service by phone or through inquiry on the same day that you received your order. 
- Please keep all the contents of the package including boxes and/or plastic bags until you are instructed otherwise. 


For questions, please leave an inquiry or e-mail at en@ssumj.com.

Product Inquiry

Payment Information

We accept the following forms of payment:


1. Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover
2. UnionPay


For questions, please leave an inquiry or e-mail at en@ssumj.com.

Shipping Information

-

기본배송비는 3000원 이며, 7만원이상 구매시 무료배송 입니다.

기본 배송기간은 주문결제 기준 2~5일 이내 출고됩니다.
(택배사의 사정에 따라 출고후 1~3일 더 소요될수 있습니다)

프리오더 주문 상품의경우 배송기간이 더 소요될수있습니다.

배송전 취소를 원하시는경우, QNA게시판에 낮 15시까지는 취소요청글을 남겨주셔야 합니다.
낮 15시이후 취소요청시, 택배포장이 완료된 경우 취소가 불가능 할 수 있습니다.


Returns and Exchanges

CANCELLATIONS, RETURNS, EXCHANGES AND MISSING ITEMS

CANCEL AN ORDER

You may still cancel your order under the following circumstances:
- If it is still on a ‘Pending’ status.
- if your order is on a ‘Queued for Shipment’ status, you will need to contact our Customer Service to process your cancellation request.
- If the item you ordered is out of stock.
- If the order has been stuck for more than 10 days after successfully paying the item and no notification was sent explaining the delay.

RETURN AN ITEM

We accept returns if:
- You received an item different from your order.
- You received a defective or damaged item. 

Please take note that these items are NOT considered as defective:
- Items that are originally manufactured without tags or labels.
- Items with creases that may be caused from shipping.
- Items with unsatisfactory/incomplete finish due to mass production.

We do NOT accept returns if:
- You are returning shoes, bags, or accessories.
- The item(s) got damaged due to your own mishandling.
- Your return request was disapproved by our staff after further investigation. 

How to return an item:
1. All items must be returned in their original condition, including any tags or packaging, even if the item is defective.
2. Your return or exchange request must be made within 7 days of receiving your order.
3. Your return or exchange request SHOULD contain ALL of the following information:
- photo of the received item
- product code
- order number
- your full name
- your SSUMJ user ID
- reason for the return
4. SSUMJ should receive your returned items within 10 working days and a customer service representative should get in touch with you shortly via phone or email. 

Reminders:
- Return requests that are shipped to us without prior notice will not be accepted. 
- Shipping fees will be paid by the company if the return request is caused by our fault. If EMS Cash on Delivery is not possible, you can scan the return receipt and either mail the item to us or post a photo on the website forum. Shipping fees will be refunded once the returned item has arrived. 
- In the process of return, all Customs fees and taxes incurred during Customs Clearance will be deducted from the amount to be refunded, thus the customer will be held responsible for those amounts.

MISSING ITEMS

- If there is a missing item from your order, please contact our Customer Service by phone or through inquiry on the same day that you received your order. 
- Please keep all the contents of the package including boxes and/or plastic bags until you are instructed otherwise. 


For questions, please leave an inquiry or e-mail at en@ssumj.com.

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