We accept the following forms of payment:
1. Credit Card
- Visa
- MasterCard
- American Express
- Discover
2. UnionPay
For questions, please leave an inquiry or e-mail at en@ssumj.com.
Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center at en@ssumj.com if you would like to request an exchange or return on your order.
- Shipping will take 7 to 10 business days (for in-stock items), but it may take longer for some items
- It may take 2 to 3 days before EMS tracking information becomes available
[Shipping Rate]
For purchases amounting below $100= Shipping fee is $30
For purchases amounting to $100~$200 = Shipping fee is $20
For purchases amounting to $200~$300 = Shipping fee is $10
For purchases amounting over $300 = Shipping is Free
[Track Your Order]
Worldwide: http://www.track-trace.com/post
USA : https://tools.usps.com
Canada : http://www.canadapost.ca
Australia : http://auspost.com.au/track
[Customs and Duties]
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
For questions, please leave an inquiry or e-mail at en@ssumj.com.
Earn Reward Points for Purchases:
1% of your order amount will be issued to your account 7 days after your order has been delivered
Earn Reward Points for Product Reviews:
You will be rewarded for leaving reviews of your purchased items as follows:
- $1.50 for text reviews
- $3.00 for photo reviews
Minimum Order Requirement:
You can redeem your Reward Points with a minimum purchase of $30.
Reward Points Expiration:
1. Pending Reward Points will be automatically terminated when the relevant order has been either cancelled or returned.
2. Your Reward Points will be expired when you delete your account.
3. Reward Points will expire if there is no newly issued Reward Points for 3 years.
For questions, please leave an inquiry or e-mail at en@ssumj.com.