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Customer Service

  • Customer Service

    Weekdays 9am-6pm & 10pm-7am(GMT+9H)
    LUNCH 12:30pm-1:30pm & 2am-3am(GMT+9H)
    Closed on Weekends and Holidays

    Leave us a message and we will get back to you as soon as possible.

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Scoop Neck Slim Strap Slip Dress

Product Details
Product Scoop Neck Slim Strap Slip Dress
Product Code P0000PFJ
Price $7.70
Quantity 수량증가수량감소
Description Be comfortable more in your flared frock by layering it with this slip dress! This undergarment has slim straps, a scoop neck, and wide arm openings. Give it a go with a sheer lace sheath dress for a modest outcome.
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Product Details

Material100% Polyester
More DetailsSheer / Stretchy / Lightweight / Thin Material / No Lining / True To Size
Laundry GuideDry Clean
Product InfoCountry of Manufacture: Korea, etc. / Manufacturer - SSUMJ Cooperative Firm / Date of Manufacture - Within 7 days from order date
Note* The size may differ by 1~3cm depending on measurement methods.
* The color displayed may vary depending on your screen.

Measurement

SizeChest WidthTotal Length
ONE SIZE42 cm /
16.5 in		80 cm /
31.5 in

울빨래 및 손세탁을 권장해드리며,  최적으로는 드라이클리닝이 안전합니다

세탁기로 돌릴시 예민한 원단이, 손상 될 수 있으니 유의 해 주세요








Product Details
Product Scoop Neck Slim Strap Slip Dress
Product Code P0000PFJ
Price $7.70
Quantity 수량증가수량감소
Description Be comfortable more in your flared frock by layering it with this slip dress! This undergarment has slim straps, a scoop neck, and wide arm openings. Give it a go with a sheer lace sheath dress for a modest outcome.

Payment

We accept the following forms of payment:


1. Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover
2. UnionPay


For questions, please leave an inquiry or e-mail at en@ssumj.com.

Shipping

  • Shipping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Cost : $0 ~ $30.00
  • Shipping Time : 7 - 10 days
  • About Shipping :

    Please take into consideration that some products may take additional time for delivery and processing.


    Important: Your order is shipped once your payment has been cleared. Please contact our customer service center at en@ssumj.com if you would like to request an exchange or return on your order.

     

    - Shipping will take 7 to 10 business days (for in-stock items), but it may take longer for some items
    - It may take 2 to 3 days before EMS tracking information becomes available



    [Shipping Rate]


    For purchases amounting below $100= Shipping fee is $30
    For purchases amounting to $100~$200 = Shipping fee is $20
    For purchases amounting to $200~$300 = Shipping fee is $10
    For purchases amounting over $300 = Shipping is Free



    [Track Your Order]


    Worldwide: http://www.track-trace.com/post
    USA : https://tools.usps.com
    Canada : http://www.canadapost.ca
    Australia : http://auspost.com.au/track

     


    [Customs and Duties]


    The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.


    For questions, please leave an inquiry or e-mail at en@ssumj.com.

Returns/Exchanges

CANCELLATIONS, RETURNS, EXCHANGES AND MISSING ITEMS

CANCEL AN ORDER

You may still cancel your order under the following circumstances:
- If it is still on a ‘Pending’ status.
- if your order is on a ‘Queued for Shipment’ status, you will need to contact our Customer Service to process your cancellation request.
- If the item you ordered is out of stock.
- If the order has been stuck for more than 10 days after successfully paying the item and no notification was sent explaining the delay.

RETURN AN ITEM

We accept returns if:
- You received an item different from your order.
- You received a defective or damaged item. 

Please take note that these items are NOT considered as defective:
- Items that are originally manufactured without tags or labels.
- Items with creases that may be caused from shipping.
- Items with unsatisfactory/incomplete finish due to mass production.

We do NOT accept returns if:
- You are returning shoes, bags, or accessories.
- The item(s) got damaged due to your own mishandling.
- Your return request was disapproved by our staff after further investigation. 

How to return an item:
1. All items must be returned in their original condition, including any tags or packaging, even if the item is defective.
2. Your return or exchange request must be made within 7 days of receiving your order.
3. Your return or exchange request SHOULD contain ALL of the following information:
- photo of the received item
- product code
- order number
- your full name
- your SSUMJ user ID
- reason for the return
4. SSUMJ should receive your returned items within 10 working days and a customer service representative should get in touch with you shortly via phone or email. 

Reminders:
- Return requests that are shipped to us without prior notice will not be accepted. 
- Shipping fees will be paid by the company if the return request is caused by our fault. If EMS Cash on Delivery is not possible, you can scan the return receipt and either mail the item to us or post a photo on the website forum. Shipping fees will be refunded once the returned item has arrived. 
- In the process of return, all Customs fees and taxes incurred during Customs Clearance will be deducted from the amount to be refunded, thus the customer will be held responsible for those amounts.

MISSING ITEMS

- If there is a missing item from your order, please contact our Customer Service by phone or through inquiry on the same day that you received your order. 
- Please keep all the contents of the package including boxes and/or plastic bags until you are instructed otherwise. 


For questions, please leave an inquiry or e-mail at en@ssumj.com.

Product Inquiry

Payment Information

We accept the following forms of payment:


1. Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover
2. UnionPay


For questions, please leave an inquiry or e-mail at en@ssumj.com.

Shipping Information

Please take into consideration that some products may take additional time for delivery and processing.


Important: Your order is shipped once your payment has been cleared. Please contact our customer service center at en@ssumj.com if you would like to request an exchange or return on your order.

 

- Shipping will take 7 to 10 business days (for in-stock items), but it may take longer for some items
- It may take 2 to 3 days before EMS tracking information becomes available



[Shipping Rate]


For purchases amounting below $100= Shipping fee is $30
For purchases amounting to $100~$200 = Shipping fee is $20
For purchases amounting to $200~$300 = Shipping fee is $10
For purchases amounting over $300 = Shipping is Free



[Track Your Order]


Worldwide: http://www.track-trace.com/post
USA : https://tools.usps.com
Canada : http://www.canadapost.ca
Australia : http://auspost.com.au/track

 


[Customs and Duties]


The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.


For questions, please leave an inquiry or e-mail at en@ssumj.com.

Returns and Exchanges

CANCELLATIONS, RETURNS, EXCHANGES AND MISSING ITEMS

CANCEL AN ORDER

You may still cancel your order under the following circumstances:
- If it is still on a ‘Pending’ status.
- if your order is on a ‘Queued for Shipment’ status, you will need to contact our Customer Service to process your cancellation request.
- If the item you ordered is out of stock.
- If the order has been stuck for more than 10 days after successfully paying the item and no notification was sent explaining the delay.

RETURN AN ITEM

We accept returns if:
- You received an item different from your order.
- You received a defective or damaged item. 

Please take note that these items are NOT considered as defective:
- Items that are originally manufactured without tags or labels.
- Items with creases that may be caused from shipping.
- Items with unsatisfactory/incomplete finish due to mass production.

We do NOT accept returns if:
- You are returning shoes, bags, or accessories.
- The item(s) got damaged due to your own mishandling.
- Your return request was disapproved by our staff after further investigation. 

How to return an item:
1. All items must be returned in their original condition, including any tags or packaging, even if the item is defective.
2. Your return or exchange request must be made within 7 days of receiving your order.
3. Your return or exchange request SHOULD contain ALL of the following information:
- photo of the received item
- product code
- order number
- your full name
- your SSUMJ user ID
- reason for the return
4. SSUMJ should receive your returned items within 10 working days and a customer service representative should get in touch with you shortly via phone or email. 

Reminders:
- Return requests that are shipped to us without prior notice will not be accepted. 
- Shipping fees will be paid by the company if the return request is caused by our fault. If EMS Cash on Delivery is not possible, you can scan the return receipt and either mail the item to us or post a photo on the website forum. Shipping fees will be refunded once the returned item has arrived. 
- In the process of return, all Customs fees and taxes incurred during Customs Clearance will be deducted from the amount to be refunded, thus the customer will be held responsible for those amounts.

MISSING ITEMS

- If there is a missing item from your order, please contact our Customer Service by phone or through inquiry on the same day that you received your order. 
- Please keep all the contents of the package including boxes and/or plastic bags until you are instructed otherwise. 


For questions, please leave an inquiry or e-mail at en@ssumj.com.

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